How to use pay-by-phone apps

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Who needs cash or cards anymore?

© Koshiro/stock.adobe.com

Your smartphone can be a convenient way to pay for goods and services no matter where you are, allowing you to leave cash and credit cards behind. From sending money to friends when you split a restaurant bill, to using your digital wallet at a grocery store, your phone can make budgeting easier.

The key to making these services a seamless part of your life is understanding how pay-by-phone apps work and how they impact your finances.

A digital wallet is a virtual place to store information about your payment methods. For example, your digital wallet might include information about credit cards and bank accounts. It might also include digital “cards” with your hotel rewards numbers or your Starbucks card.

A digital wallet isn’t a payment method itself. Rather, it’s a place to store payment methods. When you pay by phone, you typically open your digital wallet and choose which method to use—just as you would a traditional wallet.

A digital wallet differs from using a peer-to-peer (P2P) payment app like Venmo or Zelle. Those apps allow you to send someone money, but the app isn’t usually stored in your digital wallet. And although the Venmo or Zelle app is likely connected to a credit or debit card or has access to your bank account, it’s not the same thing as having your credit card information stored in a digital wallet.

Depending on the transaction, a P2P app might not get money from a bank account immediately—it may take one to a few business days. If the bank turns down the transaction, a negative balance may display in the P2P app.

In contrast, when you pay by phone using your digital wallet, you’re connected directly to the payment method, with the money coming out immediately. For example, if you use pay-by-phone and choose a credit card, if you don’t have enough available credit, the transaction will be declined.

Google Wallet and Google Pay offer a good illustration of the differences between digital wallets and payment apps.

Google Wallet is for storing digital information connected to different payment methods. For example, you can store credit and debit information, transit passes, loyalty cards, and even personal information like an ID or vaccination card. It’s a way to quickly access multiple payment methods and choose the most appropriate one for the situation.

In contrast, Google Pay is a payment app that allows you to send money to others, pay for items online, or learn more about your spending habits. It can connect to your digital wallet and access the information stored in the wallet.

Venmo, Zelle, and Google Pay aren’t the only payment apps, of course. Many other apps allow you to pay for goods and services with your smartphone.

Pay-by-phone parking apps are good examples. A city or private parking lot manager might have an app that you download. You’ll need to connect a form of payment, usually a credit or debit card, to your account. Then, instead of paying at a kiosk or using cash, you can simply pull out your phone, open the app, enter any needed information, and authorize a payment. Once your payment method is connected, it’s a streamlined way to pay for parking.

Apple Pay is similar. Rewards from your Apple Card can be added to your Apple Pay account, and you can use the balance to send money to others or to make payments at a store. If you don’t have enough money loaded onto the app, however, you won’t be able to make your purchase. To use the Apple Pay app for payments, money must be added to your account, which requires the additional step of putting money “on” the app before you use it.

Before deciding to use pay-by-phone apps and digital wallets, consider some drawbacks and benefits.

Pros of using pay by phone

The advantage of using pay-by-phone apps is that you only need your smartphone. You can leave all those cards behind, including loyalty cards—and you don’t have to worry about carrying or losing cash.

To pay, just open your digital wallet, choose your payment method, and then tap the receiver. It’s quick, easy, and secure. You can keep various rewards cards for scanning without the need to haul them everywhere with you. If something is rejected, simply pull up another payment method in your digital wallet.

Cons of using pay by phone

Using pay-by-phone apps can be convenient and save you a world of trouble, but there are some risks. The biggest concern, of course, is what happens if your smartphone is lost or stolen. With payment information stored on your phone, it could result in someone fraudulently accessing your accounts. If you lose your phone or if it’s stolen, you’ll need to monitor your accounts and be prepared to cancel cards stored in your digital wallet.

Another issue is that you might be vulnerable to hacking if you’re on public Wi-Fi, which could expose your payment information.

Also, not every business has the technology to accept digital payments. So before you show up to the grocery store with nothing but your phone, be sure your digital payment will be accepted.

Pay-by-phone apps are a convenient way to send money and pay for goods and services. And when they’re connected to a credit card, should fraud occur, the charge can be disputed with little or no loss on your part. With P2P apps like Venmo or Zelle, there usually isn’t a recourse if you are scammed. Connecting a credit card to a pay-by-phone app offers you a measure of protection against potential scams.

Specific companies and funds are mentioned in this article for educational purposes only and not as an endorsement.