- Related Topics:
- consumer advocacy
- consumer good
- legal rights
right to repair
-
What is the right to repair?
The right to repair is a legal concept ensuring equipment owners can upgrade, modify, or repair their items themselves, rather than relying on manufacturers for fixes or replacements.
Manufacturers often create barriers to prevent owners from fixing their own equipment, which limits service provider options and affordability. Consumers may find that repairs cost more than buying new devices, a problem worsened by planned obsolescence, where manufacturers deliberately shorten product lifespans to boost sales.
The right-to-repair movement advocates for laws that mandate access to necessary parts, tools, and information for safe repairs. Proponents believe this protects consumer choice and prevents inflated repair costs, challenging what they see as an exploitative business model.
1 Britannica SourceCreated from Britannica articles using AI. AI can make mistakes, so verify using Britannica articles. -
Why do people want the right to repair their own devices?
People advocate for the right to repair their own devices to avoid dependence on manufacturers for fixes or replacements. Manufacturers often create obstacles that limit options for affordable service providers, leading to repair costs exceeding the price of new devices. This issue is worsened by planned obsolescence, where products are intentionally designed to have short lifespans, pushing consumers to buy replacements sooner. The right to repair aims to give consumers and repair shops access to the necessary parts, tools, and information for safe repairs, challenging what advocates see as an exploitative business model.
1 Britannica SourceCreated from Britannica articles using AI. AI can make mistakes, so verify using Britannica articles. -
How can companies make it difficult for someone to fix their own things?
Manufacturers create obstacles to prevent consumers from repairing their own equipment by restricting access to critical diagnostic data, schematics, manuals, parts, training, and service guides. For example, automakers may restrict access to certain vehicle data by allowing only authorized service providers to view such data in full. Computer manufacturers may require that independent repair shops become members of provider programs or acquire certain certifications before they grant them access to these resources. These barriers limit options for consumers, sometimes making repairs more expensive than buying a new device.
1 Britannica SourceCreated from Britannica articles using AI. AI can make mistakes, so verify using Britannica articles. -
What kinds of products are often involved in right to repair debates?
The right to repair debate often involves specialized equipment, such as large-scale machinery used in factories and tractors used on farms. Everyday electronics like cell phones, tablets, and laptops are also frequently part of the discussion. These products can be complicated to repair due to the skills, spare parts, or instructions required.
Manufacturers may implement barriers that prevent product owners from repairing their own equipment, which limits options in terms of service providers and affordability.
1 Britannica SourceCreated from Britannica articles using AI. AI can make mistakes, so verify using Britannica articles. -
How have some governments responded to right to repair concerns?
Governments have responded to right-to-repair concerns by introducing and passing legislation to prevent manufacturers from creating barriers to product repair and maintenance. The proposed principles of this legislation would mandate that consumers and repair shops have access to necessary parts, tools, manuals, and other critical service information to safely administer repairs on their own.
In the United Kingdom, legislation protecting the right to repair was enacted in 2021. In the United States, New York passed a right-to-repair law in 2022, followed by Colorado and Minnesota in 2023. Advocates in 20 other states have drafted similar legislation.
1 Britannica SourceCreated from Britannica articles using AI. AI can make mistakes, so verify using Britannica articles. -
What are some arguments for and against right to repair laws?
Right to repair is a legal concept where owners of equipment can upgrade, modify, or repair it themselves, instead of relying on the manufacturer.
Arguments for: Right to repair legislation would give consumers the choice of where to get their equipment repaired and would prevent inflated repair costs from authorized dealers. It would also mandate that consumers and repair shops have access to necessary parts, tools, manuals, and other critical service information to safely administer repairs on their own.
Arguments against: Underskilled technicians may perform repairs incorrectly, potentially endangering users, especially with complex devices. The cost of providing repair materials and manuals could also lead to higher product prices.
1 Britannica SourceCreated from Britannica articles using AI. AI can make mistakes, so verify using Britannica articles.
right to repair, legal concept that the owner of a piece of equipment, such as a vehicle or an electronic device, should be allowed to upgrade, modify, or repair it on their own, rather than having to rely on the equipment’s manufacturer to fix it or having to purchase a replacement. A debate has grown around the topic, as efforts to legislate the right to repair into law have increased in the face of corporate opposition.
Specialized equipment, such as large-scale machinery used in factories, tractors used on farms, or everyday electronics like cell phones, tablets, and laptops, may be complicated to repair when normal wear and tear has taken its course. Fixing such equipment may require a particular skill set, specially designed spare parts, or instruction manuals that detail assembly.
Traditionally, owners of equipment could resolve issues either by learning the skills necessary to make repairs themselves or by taking the equipment to independently owned repair shops. However, especially in the past few decades, manufacturers have implemented artificial barriers to prevent product owners from repairing their own equipment. One such example is the legally mandatory use of OBD-II code readers in automotive repair. OBD-II code readers interface with automobile computers to obtain and display critical diagnostic data. While anyone can purchase a reader, automakers have fought to restrict access to certain vehicle data by allowing only authorized service providers to view such data in full.
Computer repair shops have had difficulty accessing schematics and manuals from electronics manufacturers. Technicians instead may rely on online documentation shared without permission by the manufacturer’s employees. In some cases, computer manufacturers require that independent repair shops become members of provider programs or acquire certain certifications before they will grant them access to parts, training, or service guides.
Because of the growing number of obstacles that manufacturers have put in place, those with a product in need of repair have limited options in terms of service providers and affordability. Consumers often find that the cost of a repair exceeds the cost of buying a new device. The problem has been compounded by planned obsolescence, manufacturers’ practice of making products deliberately short-lived so that customers will be forced to purchase new devices sooner. The increased demand for new models among electronic consumers has also caused growing concern about electronic waste (e-waste). Growing consumption of electronic products causes increased demand for scarce materials, particularly lithium, which is frequently used in electronic devices’ batteries.
The right-to-repair movement gained momentum in the early 2000s, with proponents calling for legislation to prevent manufacturers from creating barriers around product repair and maintenance. Proposed principles of this legislation would mandate that consumers and repair shops have access to necessary parts, tools, manuals, and other critical service information to safely administer repairs on their own. Champions of such legislation argue that it would preserve consumers’ right to choose where they get their equipment repaired. In addition, consumers would not be harmed by inflated repair costs from authorized dealers. This would break what proponents of right to repair feel is an exploitative business model.
The growing call for right-to-repair legislation has also faced criticism. A common counterargument is that underskilled technicians may perform repairs incorrectly, thereby putting users in danger, as could be the case with complex medical devices. Detractors also point out that do-it-yourself technicians may injure themselves while working on unfamiliar heavy machinery. Others argue that the cost of making repair materials or manuals available to users would result in manufacturers raising the final price of the end product.
Despite these counterarguments, the fight for right to repair has persisted. In the United Kingdom, legislation protecting the right to repair was put into law in 2021. In the United States, many states have introduced legislation to ensure consumers’ right to repair. New York was the first state to pass a right-to-repair law, in 2022, followed by Colorado and Minnesota in 2023. In addition, advocates in 20 other states have drafted right-to-repair legislation.

" height="20" alt="HEW Logo">