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A three-layered pyramid diagram showing the structure of organizational information systems: the base layer is operational support (supply chain management, customer relationship management, transaction processing systems), the middle layer is support of knowledge work (professional support systems, collaboration systems, knowledge management systems), and the top layer is management support (management reporting systems, decision support systems, executive information systems).
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structure of organizational information systems
Information systems consist of three layers: operational support, support of knowledge...
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