enterprise system
Quick Summary
Enterprise systems are large, integrated information systems that support an organization's entire value chain, from design and production to delivery and customer service. They are a type of operational support system that integrates various functional units like sales, production, finance, and human resources into a single enterprise resource planning (ERP) system.1
These systems manage the flow of products, data, money, and information throughout the supply chain, connecting suppliers, processing companies, and distributors. Customer relationship management (CRM) systems, another type of enterprise system, focus on customer interactions in marketing, sales, and service to foster consistent relationships. Enterprise systems also facilitate electronic commerce and accumulate data for higher-level management support systems.1
Ask Britannica AI about this topic
Britannica doesn't have a full article on this topic, so we've curated a list of our relevant coverage.
