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What controversy led to the resignation of Veterans Affairs Secretary Eric Shinseki in 2014?

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Eric Shinseki resigned as secretary of the Department of Veterans Affairs (VA) amid a scandal that showed egregiously long wait times for care and the department’s manipulation of records to cover up the extent of the problem. While the VA is the second largest federal government department, complaints about its ability to provide services to veterans in a timely fashion have long persisted. The 2014 scandal brought to light not only the wait times but also the intent to cover them up.