Why did Marshal Ney fail to capture Quatre-Bras?

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Marshal Michel Ney failed to capture the crossroads at Quatre-Bras on June 16, 1815, primarily because he advanced with excessive caution against the Allied position.1

This hesitant approach provided the Duke of Wellington with the necessary time to reinforce his initially outnumbered troops. As a result, the Allies were able to retain control of the crossroads following a day of inconclusive fighting. Furthermore, Ney’s command was hampered by poor communication; a corps under Jean-Baptiste Drouet was attached to his forces, but conflicting orders between Ney and Napoleon caused the unit to march and countermarch between the battlefields of Quatre-Bras and Ligny without contributing effectively to either engagement.1